1. Introduction

These Terms of Use govern your access to and use of the website operated by MedAi Digital Partners LLC (“MedAi”, “we”, “our”), a company registered in Kosovo, as well as all services, applications, digital platforms and content provided by us.

By accessing this website or using our services, you acknowledge that you have read, understood and agreed to these Terms of Use. If you do not agree, you must discontinue use of the website and services.

2. Eligibility

By using our website or services, you represent that you are at least 16 years old and legally permitted to enter into agreements under applicable law.

3. Use of Our Services

You agree to use the MedAi website and services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the website in any way that violates applicable laws or regulations.
• Attempt to gain unauthorized access to systems, servers or networks.
• Interfere with the website’s functionality, security or integrity.
• Use automated tools (bots, scrapers, crawlers) without written permission.
• Upload malicious code, viruses or harmful software.
• Republish, copy or resell our content without authorization.

4. Intellectual Property

All content on this website, including text, branding, software, AI tools, graphics, icons, videos, data structures and digital assets, is owned or licensed by MedAi Digital Partners LLC.

You may not reproduce, distribute, reverse-engineer, modify or use any content for commercial purposes without written consent.

5. Third-Party Services

Our website may contain integrations, APIs or links to third-party services. MedAi is not responsible for the content, security, policies or practices of third-party providers. You use such services entirely at your own risk.

6. Service Availability

MedAi strives to ensure stable and uninterrupted operation of its website and services, but we do not guarantee that:

• The website will always be available or error-free.
• AI outputs will always be accurate, complete or reliable.
• Digital services will meet every specific requirement.

We reserve the right to modify, suspend or discontinue any part of our services without prior notice, especially for maintenance, updates or security improvements.

7. Limitation of Liability

To the fullest extent permitted by law, MedAi Digital Partners LLC is not liable for:

• Indirect, incidental or consequential damages.
• Loss of data, business, revenue or profits.
• Errors in AI-generated content or automated systems.
• Technical interruptions or system failures.
• Any unauthorized access caused by third-party attacks.

All services, including AI-driven tools, are provided “as-is” without warranty.

8. User Accounts & Security

If we offer account-based services, you agree to:

• Keep your login credentials confidential.
• Notify us immediately if your account is compromised.
• Be responsible for all activity under your account.

9. Termination

We may suspend or terminate access to our website or services at any time if:

• You violate these Terms.
• Your actions pose security or operational risks.
• We must comply with legal obligations.

10. Governing Law

These Terms are governed by the laws of the Republic of Kosovo. Disputes shall be resolved exclusively by competent courts in Kosovo.

11. Changes to These Terms

We may update these Terms of Use from time to time. The updated version will be posted on this page with a new “Last updated” date. By continuing to use our website, you accept the updated Terms.

12. Contact

For any questions about these Terms of Use, please contact us:

MedAi Digital Partners LLC
Ferizaj, Kosovo
Email: info@medai.llc
Phone: +383 30 200 100