Portrait of Kujtim B.
  • Email operations@medai.llc
  • Phone +383 30 200 100
  • Address Ferizaj, Kosovo

Kujtim B.

COO – Chief Operating Officer

As Chief Operating Officer at MedAi Digital Partners LLC, Kujtim is responsible for turning strategy into execution. He leads day-to-day operations, delivery processes and cross-team coordination across AI development, software projects, infrastructure and media production.

His main focus is to ensure that every project is planned, resourced and executed efficiently: from first client briefing and scoping, to implementation, quality control and long-term support. Kujtim bridges management, engineering, design and clients – keeping timelines, budgets and expectations aligned.

Operational Role at MedAi

Kujtim designs and optimizes the internal frameworks that keep MedAi running smoothly. This includes project management standards, delivery pipelines, team workflows and operational KPIs for the company’s activities in Kosovo and abroad.

Project & Delivery Management
Operational Processes & Structure
Resource & Capacity Planning
Client Delivery & Service Quality

Operations Philosophy

Kujtim believes that strong operations are the foundation of sustainable growth. His approach combines clear processes, transparent communication and a hands-on mindset – especially in complex, cross-functional projects that involve AI, hosting, real estate technology and digital campaigns.

  • Builds and maintains efficient delivery pipelines.
  • Connects management, tech and creative teams.
  • Improves internal workflows and tools continuously.
  • Ensures projects stay on time and on budget.
  • Sets and tracks operational KPIs and quality metrics.
  • Supports scaling MedAi’s services across markets.

Impact on Clients & Teams

With Kujtim as COO, clients experience predictable delivery, transparent communication and clear ownership. For the internal MedAi teams, he creates structure and stability – so that engineers, designers, media and strategy experts can focus on what they do best, while operations keep everything moving.